TY  - BOOK
AU  - Robinson,Gail Nemetz
TI  - Peaceful conversations : : preventing conflict in communication : across cultures, in the workplace, among family & friends / 
SN  - 978-0-9970166-5-9
PY  - 2017///
CY  - Santa Monica [California, EE. UU.] : 
PB  - RiversMoore Books, 
KW  - Comunicación intercultural
KW  - Lenguaje y cultura
ER  -